This report was built through a combination of an extensive online survey with more than 1,700 experienced workers and a series of strategic interviews with 26 thought leaders across five business sectors (industrial, technology, finance, oil & gas, and life sciences). KC designed the survey, carried out the strategic interviews and completed the survey analysis for survey sponsor Dr. Marie Puybaraud, Director Global WorkPlace Innovation at Johnson Controls.
Succeeding with collaboration at a level where it is a competitive advantage requires a broad approach. Although a majority of respondents expect high use of high-performance project spaces in 2020, the design of these environments and the ability to shift effortlessly between them represent key success factors.
Three key findings:
- The function or role of the office and the physical workplace is rapidly becoming one of supporting collaboration.
- Both current and projected needs of knowledge workers and workplace infrastructure are far apart.
- The use of video communication and real time collaboration tools will increase substantially.